frequently asked questions
Yes, our products are developed from natural raw materials only. Additionally our product range is:
- Paraben free
- Sulfate free
- Mineral oil free
- GMP free
- PEG free
- Silicones free
- Free from synthetic preservatives
- Free from artificial dyes and colorants
- None of our products are tested on animals
Yes, our production base is GMP certified.
Our factory is located in the ecologically clean area of Rila Mointain in Bulgaria, Europe. The area is a natural park with stunning nature, glacial lakes, many unique plants, herbs and species.
We provide all necessary documentation in regard to the sales and import of cosmetic products, worldwide.
For all cosmetic products that will be sold within the European Union, we issue a Product Information File and register the products in Cosmetic Product Notification Portal.
Yes, we do provide samples. You can reach out to one of our sales representatives for more information, by sending an email to firstname.lastname@example.org
We send the samples in their original package and size.
Yes, sample cost and shipping will be at the client’s expense.
All of our products are offered at an MOQ of 200 pcs. per product.
In case of orders in bulk, the MOQ for all cosmetic products in category Face Care Products is 25 kg. and for all other categories – 50 kg. per product.
The cost depends on the product, packaging, quantity, label and box printing and on other materials that you choose for your brand. Please contact one of our sales representatives to discuss all related costs.
Yes, for orders over 1000 units we do offer discounts.
Our typical lead times are 6-8 work weeks for orders in private label and 2-4 work weeks for orders in bulk, upon order approval and receipt of deposit. Lead times may vary depending on quantity.
We work with several package suppliers and we can source the packages, even if we do not keep them in stock. You also have the option to provide your own packaging.
We provide all services throughout the entire private label process – from selection of products, production, adjustment to the formulas or development of new formulas, sourcing the packages, development of the designs for the labels/outer boxes, printing of the labels and outer boxes, to preparation and organizing of the shipment.
Yes, we do offer custom formulation development. Contact one of our sales representatives for more information.
Yes, we provide label and logo design services, as well as mockups of the final products with the developed designs.